Quality Tools for Health Care Professionals
Course Cost: $329.00
CEU's - .5
When it comes to an organization’s employees, teams, products, etc., people talk about “Quality”, but what does the word really mean? How do you really determine quality and deal with the issues detracting from high quality? Quality Tools for Health Care Professionals provides participants with the knowledge they need to identify and analyze organizational problems impacting continuous improvement environments. Deming’s Shewhart Cycle is the foundation for this course, providing the tools and techniques needed to solve problems quickly.
This LearnFirm.com course includes exercises, knowledge quizzes, and scenario evaluations. Students can either read the script or listen along as an audio portion talks them through the materiial.
Participants are required to apply the tools learned to review a scenario and identify, analyze and ideally solve a specific problem. Case study simulations and specific condition evaluations allow participants to fully understand when and where to use each tool. A comprehensive workbook recaps all the course highlights, giving learners a reference they can use well after the course is completed.
- Windows XP, Vista or Windows 7
- Internet Explorer or Fire Fox (Internet Explorer Recommended)
- 32 MB RAM
- Adobe Acrobat Reader (Free Download)
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